Steps to Get Your Car Repaired After an Accident
By: Artin NazaryanDecember 22, 2025

When people search for steps to get their car repaired after an accident, they want clear guidance on what to do next. A car accident can leave you stressed, facing vehicle damage, repair costs, and confusion about the insurance claim process. Each choice—like which auto repair shop to use or how to handle your car insurance claim—can affect both safety and cost. These decisions matter even more when the accident caused injuries or medical expenses. At Nazaryan Law, we help injured victims deal with insurance companies, liability questions, and property damage claims so they can focus on getting their car repaired and protecting their rights.

Step 1 — Make Sure Everyone Is Safe and Call for Help

Safety comes first after any auto accident. Move your own car to a safe place if possible, and check for injuries to yourself and others. Call 911 to report the traffic accident and request medical care when needed. A police report helps show how the accident happened and supports your future insurance claim. We guide victims through these early steps so they understand how to protect their health and their case.

If your vehicle cannot move, turn on the hazard lights and stay clear of traffic until help arrives. Keep calm and avoid assigning fault to the other driver. These early moments matter because the accident scene sets the foundation for your insurance policy, liability coverage, and repair process. By taking safe and steady actions, you reduce risk and protect your claim from the start.

Step 2 — Gather Information at the Scene

Step 2 — Gather Information at the Scene

Gathering the right details helps you with the claims process and speeds up getting your car fixed. This information also helps your auto insurance provider or the other driver’s insurance company understand the event. Clear evidence protects your financial responsibility and supports both property damage and injury claims.

Exchange Driver and Insurance Details

Speak with the other driver and collect their driver’s license, insurance information, and contact details. Share your own insurance company name and policy number. Avoid blaming or arguing at the scene. Keep the conversation simple and focused on facts.

Take Photos of Damage and the Scene

Use your phone to capture the damaged vehicle, debris, the accident scene, and any visible injury. Include wide shots of lanes, signs, and traffic patterns. Photos help the insurance adjuster understand what repairs your car needs. They also help if the driver’s insurer challenges your version of events.

Collect Witness Information if Possible

If people saw the car crash, ask for their names and contact details. Witness accounts help prove what happened when the story becomes unclear. This support is helpful when dealing with an uninsured driver or disputes about fault. We often use these details to strengthen your case and guide the repair process.

Step 3 — Report the Accident to Your Car Insurance Company

Once you are safe, report the car wreck to your car insurance company as soon as possible. Most insurers require fast notice under your auto insurance policy. Share basic facts, such as the time, accident report number, and location, but avoid guessing about fault or injuries. The insurer may ask for photos, an accident checklist, or repair estimates before approving vehicle repairs. We guide clients on what to say so they do not harm their claim.

Your insurer may explain how collision coverage, comprehensive coverage, or own collision coverage applies. They may also discuss rental car coverage, policy limits, and next steps in the claims process. If you have an auto loan, they may handle payments differently until the vehicle is fixed. We help clients understand each step so they feel prepared and protected.

Step 4 — Get a Damage Inspection

Step 4 — Get a Damage Inspection

Before any work begins, your insurer needs proof of damage. A damage inspection helps establish what repairs are needed and how much they may cost. This step also determines whether the car can be repaired or whether the actual cash value is lower than the repair costs.

Insurance Adjuster Evaluation

The insurance adjuster checks the damaged vehicle in person or through photos. They note visible damage, review the accident report, and determine which parts need work. They may suggest preferred auto repair shops. We explain these findings so clients know what to expect from the inspection.

Independent Mechanic or Body Shop Estimate

You can also visit an independent mechanic or auto body shop for another estimate. A trusted body shop may find hidden damage that the adjuster missed. This helps you compare estimates and understand your options. We urge clients to keep all written reports for the claim.

Step 5 — Choose the Right Auto Repair Shop

Choosing the right repair shop affects safety, cost, and long-term value. You do not have to use the repair shop the insurance company recommends. Your decision should focus on quality and proper repairs, not speed. We help clients make choices that protect both their car and their claim.

Direct Repair Program Shops

Direct Repair Program (DRP) shops have agreements with insurers. These shops offer fast service and simple billing. Some people choose them because they work closely with the rental company or insurer. Still, it is important to confirm the shop uses proper parts and follows safe standards.

Independent, Certified Auto Body Shops

Independent, certified auto body shops may offer more personal attention. Many use original equipment manufacturer parts to ensure proper fit and safety. These shops can also explain extra repairs needed beyond the adjuster’s estimate. We help clients compare options to choose a shop they trust.

Step 6 — Understand Your Repair Options

Step 6 — Understand Your Repair Options

Once the inspection is done, you must understand how the insurer plans to fix the car. Some vehicles qualify for full repairs, while others meet the threshold for a total loss. The insurer compares repair costs to the actual cash value to decide the next steps.

OEM Parts vs. Aftermarket Parts

OEM parts come directly from the maker of your car. They often fit better and offer higher quality than aftermarket parts. Some insurers push aftermarket parts to save money. We help clients push back when safety or long-term value is at risk.

Full Repair vs. Total Loss Determination

If repair costs exceed the car’s value, the insurer may total the vehicle. A totaled car receives payment based on its actual cash value minus salvage value. This matters if you still owe on an auto loan or want to buy the car outright. We help clients understand their options and complete a final inspection before closing the claim.

Step 7 — Approve the Repair Plan and Timeline

Once the shop submits the plan, review the repair steps and expected timeline. The shop may need your approval before ordering parts or starting work. Your insurance agent or adjuster may also review the plan to confirm it matches your comprehensive and collision coverage. We help clients understand each step so they know how long it may take to get their vehicle fixed. Clear communication prevents confusion and delays.

The shop may ask you to sign authorization forms. These forms allow them to order parts and begin repairs. Ask questions if anything is unclear, especially about cost or time. We guide clients so they feel comfortable with every decision.

Step 8 — Secure a Rental Car or Transportation Support

Step 8 — Secure a Rental Car or Transportation Support

If your car remains in the shop, you may need a rental vehicle or other transportation. Some auto insurance policies include rental reimbursement or allow you to use comprehensive insurance or collision coverage for temporary support. The car insurance company may set daily limits or recommend certain rental agencies. We explain these limits and help clients understand what their policy covers.

Consider these options while your car is in the shop:

  • Use rental car coverage included in your policy
  • Ask your insurer about reimbursement rates
  • Explore public transit or rideshare as short-term options
  • Check whether the at-fault driver’s insurer must cover rental costs

We help clients understand each option so they can stay mobile during repairs.

Step 9 — Review the Completed Repairs

Once repairs are done, take time to review the work. A good shop will allow you to inspect the car before signing anything. Look for alignment issues, paint problems, or missing parts. A test drive helps reveal any sounds or issues the shop may have missed. We remind clients to check details so they feel safe once they leave the auto body shop.

Use a simple inspection list:

  • Check paint and finish
  • Confirm that the lights, signals, and doors work
  • Look for uneven gaps or loose fittings
  • Test-drive at low and moderate speeds

We help clients address problems early so the shop can correct them.

Step 10 — Handle Final Inspections, Documentation, and Payments

Step 10 — Handle Final Inspections, Documentation, and Payments

Before closing the claim, gather all receipts and confirm what your insurance covers. You may need to pay a deductible depending on your auto insurance policy. In no-fault states, the process may differ, but in most areas, the at-fault driver’s insurer pays. Some insurers issue checks to the shop or directly to you. We help clients understand each step so nothing is missed.

Make sure you save these items:

  • Final invoice from the shop
  • Proof of deductible payment
  • Settlement check details
  • Repair guarantees or warranties

Good records also help with lost wages or other related damage claims.

When You Need a Lawyer for Car Repair Disputes

Sometimes the repair process becomes stressful due to insurance delays or denied claims. Some insurers undervalue repairs, push unsafe parts, or refuse to cover what comprehensive and collision coverage should handle. Others may blame the driver or ignore clear evidence. When these issues arise, you may need legal support. We step in when victims feel stuck or pressured.

We help with:

  • Claims denied without reason
  • Delays that keep you from getting your vehicle fixed
  • Low repair estimates that ignore true damage
  • Insurers refusing to honor policy limits

At Nazaryan Law, we protect clients from bad-faith tactics and guide them through every step. Our goal is to secure fair results so you can move forward with confidence.

Frequently Asked Questions

How long does the car repair process usually take after an accident?

The timeline depends on damage, parts, and insurance approval, but many repairs take one to three weeks.

Can I choose my own repair shop instead of the insurance company’s?

Yes. You may select any certified shop you trust, even if the insurance company recommends preferred shops.

What happens if the insurer says my car is a total loss?

They pay the vehicle’s actual cash value minus salvage value. We help clients review the numbers for fairness.

Do I need multiple repair estimates?

It is not required, but getting multiple estimates can help show the true cost of repairs.

Will using aftermarket parts affect my car’s value?

Yes. Aftermarket parts may lower the value or performance. OEM parts often offer safer, higher-quality results.

When should I contact a lawyer about a repair dispute?

Contact us when the insurer delays, denies, or undervalues repairs, or when you feel pressured into unsafe choices.

Contact Nazaryan Law for Help After a Car Accident

Contact Nazaryan Law for Help After a Car Accident

At Nazaryan Law, we guide victims through every step after a car accident, from filing a claim to resolving repair disputes. We help clients understand insurance rules, repair timelines, and their rights under the policy. Our team explains each step in simple terms so you never feel lost or overwhelmed. We work to protect your interests and push for fair treatment from insurers.

We offer free consultations and charge no upfront fees. We remain available to answer questions, review documents, and help you resolve issues with the repair process. Contact us today so we can support you and help you move forward with confidence.

Nazaryan Law Car Accident & Injury Lawyers
601 S Brand Blvd, Suite 301, San Fernando, CA 91340
Phone: (818) 900-1888

Artin Nazaryan
Personal Injury Lawyer

Artin has a strong track record of securing substantial compensation for clients in motor vehicle accidents, catastrophic injuries, and complex homeowner insurance claims.

Before founding Nazaryan Law, APC, he gained extensive experience at a top personal injury firm, managing high-stakes cases with damages often ranging from six to eight figures, and excelling in law and motion practice. Over 90% of the firm’s business comes from referrals, reflecting the trust and reputation he's built. Nazaryan Law is committed to staying current with legal changes and adapting strategies to provide effective representation and optimal outcomes for clients.
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